Alan Buxton’s e-Sourcing Place

On the one hand, obviously yes: 2nd hand cell phones in Burkina Faso 

On the other hand, who in the USA or Europe would argue about the business benefits of mobile phones – they are so important that they are invisible.

IT does matter, arguably it matters more the more you take it for granted and the more invisible it becomes. But do IT departments matter? Well, that’s another story.